Doing IT Better

Doing IT Better was a three-year project to build information and communications technology (ICT) capacity in the Victorian community services sector.

Community service organisations — like government and commercial organisations — are now dependent on ICT systems to support basic organisational functions and service delivery. But limited financial resources and a shortage of ICT skills and know-how in the sector have left most agencies struggling.

Improved ICT capacity will enable improve organisational efficiencies, enabling more resources to be directed where it really counts: supporting vulnerable and disadvantaged Victorians via the direct service work and advocacy that is the community services sector's core business.

Although the project has now been finalised, the following resources from the Doing IT Better website are available to assist the community sector:

• Doing IT Better Full Final Report
• Doing IT Better Resource Directory
• Doing IT Better Seminar Series Resources
• The Interoperability Challenge