Work with us

Help us make Victoria stronger, fairer and more just.

VCOSS is committed to equal opportunity employment.

We strive to create an environment free from discrimination and harassment.

We do not discriminate on the grounds of sex, marital status, pregnancy, family or parental status, race, gender, age, sexual orientation, political or religious beliefs, disability or health.

This commitment applies to all phases of employment, including but not limited to: selection and appointment, promotion, training, superannuation, compensation and employment terms and conditions.

We celebrate diversity among our staff and welcome applications from people from all cultural backgrounds, including Aboriginal and/or Torres Strait Islander people, people of diverse genders, sexes and sexualities, and people with a disability.



Join our team – we’re looking for…

Memberships & Administration Officer
Full time
Level 2: $65,324-$74,971

The Memberships & Administration Officer is responsible for the effective membership, office, and financial administration of VCOSS.

We are looking for someone who can:

• Maintain and ensure the data integrity of the membership and stakeholder contact database.
• Prepare and process monthly membership renewal letters as well as manage the Membership specific queries and issues of VCOSS members.
• Process incoming and outgoing payments and approvals.
• Provide high quality administrative support to members, staff, and suppliers.

The Memberships & Administration Officer position is a key support function that ensures the effective day to day running of the organisation. The position is responsible for membership, finance and database administration, reception, equipment and office maintenance, and any other administrative support required.

The successful candidate will have relevant qualifications and/or experience in office administration or a related field. Demonstrated knowledge and experience in office systems, equipment and processes are essential and an understanding of membership/client-based database systems (e.g., CRM systems/software) is desirable.

VCOSS is Victoria’s peak social advocacy body and the key representative organisation of the state’s social and community sector. Our members include charities, frontline service bodies, awareness groups, advocacy organisations and other peak bodies.

The successful applicant will sit in the Corporate Services Team and report to the Director Corporate Services. Salary and conditions of employment are governed by the Victorian Council of Social Service Enterprise Agreement 2017 and VCOSS policies and procedures.

VCOSS values and embraces differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. People from unique or diverse backgrounds are encouraged to apply for this position. Please advise if you require specific support to apply and we will work with you to identify the best way forward.

To apply:

Applications must address the selection criteria and include a resume. Please forward to by COB Monday 16 August 2021.

For inquiries, please contact Director Corporate Services, Rosanna Care on

Position Description: Memberships and Administration Officer