Energy is an essential service. Yet there are signs Victoria’s energy retail markets are not operating in consumers’ interests and need reform. Energy prices have more than doubled in the past decade, and people pay very different prices depending on which ‘offer’ they are signed up for.
If the deregulated market is to survive in Victoria, energy must be made affordable, especially to low-income and otherwise vulnerable households.
VCOSS considers retail markets require reform in three main ways:
- Making energy pricing transparent
- Ensuring competition benefits vulnerable people
- Reducing barriers to market engagement
Read our full submission for details.
Lightbulb feature image: Bill Smith/CC